Welcome to the Lumina's accessibility commitment. We are dedicated to ensuring that our website is accessible to individuals with disabilities. Our goal is to provide an inclusive and seamless online shopping experience for all our visitors. If you encounter any accessibility issues or require assistance, please contact our accessibility coordinator.
Accessibility Commitment
At the Lumina, we are committed to making our website accessible to everyone, including those with disabilities. We strive to adhere to web accessibility standards and make continuous improvements to ensure that all visitors can navigate and engage with our site effectively.
Our Approach to Web Accessibility
Web accessibility is essential to us. We believe that all individuals, regardless of their abilities, should have the same opportunities to explore and enjoy our online platform. To achieve this, we prioritize the implementation of features and technologies that support accessibility.
Our Accessibility Initiatives
Our website strives to align with the WCAG 2.1 guidelines to ensure a high level of AA compliance for all our customers. We have implemented several adjustments to make shopping for jewellery easier for everyone, including:
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Assistive Tech: Optimizing our store for screen readers and assistive technologies.
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Navigation: Enhancing content structure with defined headings and clear page layouts.
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Visuals: Providing alternative text for product images and maintaining high colour contrast standards.
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User Experience: Minimizing the use of motion and ensuring all multimedia content is accessible.
Third-Party Content
​While we strive for full compliance, some pages may feature third-party content (like social media feeds or maps) that may not fully meet these standards. We are constantly working with our providers to improve these sections.
Contact Us for Accessibility Support
We value your feedback and are dedicated to addressing any accessibility concerns. If you encounter an accessibility issue or need assistance, please reach out to our accessibility coordinator:
[Name of the accessibility coordinator]
[Telephone number of the accessibility coordinator]
[Email address of the accessibility coordinator]
[Enter any additional contact details if relevant / available]